PAYMENT TERMS, SHIPMENTS & RETURN TERMS

We offer you the option to order the products you wish and pay the price of the order to transport company when your order is delivered.

The additional cost for this service is € 2.5.

For courier deliveries our company cooperates with the “ELTA COURIER / DOOR-TO-DOOR services”

You may proceed with a Bank transfer of the required amount, to the following accounts of our company:

ALPHA BANK

• Beneficiary: KATOS GEORGE & CO. EU
• Account Number: 10 500 200 2017 849
• IBAN: GR56 0140 1050 1050 0200 2017 849

NATIONAL BANK OF GREECE

• Beneficiary: KATOS GEORGE & CO. EU
• Account Number: 103 / 002448-10
• IBAN: GR35 0110 1030 0000 1030 0244 810

When transfer is complete, please notify us for this either by call (211- 0137127) or by e-mail (eshop@caketools.gr)

In case you transfer money via web-banking, please send us the deposit receipt by email and include the order number.

All orders are delivered after confirmation of order amount transfer in our account

*** PLEASE NOTE: For both bank and electronic payments (Web Banking), please make transactions ONLY from the same bank (TRANSFER) and not from a third bank (Remittance).

IN CASE OF DEPOSIT FROM ANOTHER BANK, THE COMMISSION FEES (DIAS- Interbank Transactions) ARE EXCLUSIVELY BURDEN THE BUYER ***

You are welcome to proceed with an order and complete payment upon receipt of it in our store

In the final stage of completing the order, just select “Receipt from a store” in the Shipping Method and then select the store that serves you better from the list of stores.

The payment of the order will be made at the cash register of the store upon receipt.

Your order will remain in the store of your choice for 2 days .

You are welcome to proceed payments via Paypal.

PayPal is the most well-known, secure and reliable intermediary for Online transactions.

Transactions made through PayPal relate exclusively to delivery at the customer’s site and are not combined with other payment methods. Transactions made through PayPal are governed by the Terms & Conditions of the PayPal service

Attention: For security reasons, we do not process any payment within our website. The Paypal payment link will follow in a separate e-mail (NOT included in the order e-mail)

You may settle your amount using a Credit Card (PAYMENT LINK Procedure)

The payment process is undertaken by CARDLINK, thus ensuring the absolute security of your transaction.

When registering an order you will NOT BE automatically CHARGED with the amount of your order. Charge will be made upon invoicing your order.

After availability confirmation, customer is automatically transferred to a secure server in the certified PCI DSS certified environment of CARDLINK.

The card details are not stored anywhere but are only used during the check and billing.

Your purchase is completed easily and quickly, with the following steps:

Your order is easily proceeded following the below-mentioned steps:

• As “METHOD OF PAYMENT” please select “PAYMENT BY CREDIT CARD“
• Send your order and we will confirm the availability of the products you have ordered
• AFTER the confirmation of availability, you receive a PERSONAL email (to the email you filled in your order) with the link to your payment request.
• Select the link with the payment request and you are automatically transferred to the secure electronic environment ALPHA BANK.
• Fill in there (and NOT in our company) your card details, in order to complete your payment. You will receive a new email confirming the completion of the payment.